IT Service Management

ITIL FOUNDATION

The ITIL® Foundation certification is considered as the entry level qualification in the field of IT Service Management. Our training focuses on the key elements, concepts and terminologies associated with ITIL service lifecycle management. It includes ITIL Lifecycle Phase Interactions & Outcomes, ITSM processes and Service Management best practices. Read more..

ITSM CERTIFICATION

The ITSM certification training focuses on the management of the IT services like planning, delivery and support to improve customer service. The certification demonstrates the professional’s ability to align business strategy to information technology. Our ITSM certification training includes both online and lassroom training that allows candidates to prepare for exam in the comfort of their own place and/or in a Classroom learning environment. Read more..

MICROSOFT SHAREPOINT 2013

The SharePoint server range of courses provides necessary skills and knowledge to configure and maintain a SharePoint Server 2013 environment. Participants learn best practices such as enterprise content management, service application architecture, business intelligence solutions, implementing governance plan and other relevant skills pertaining to SharePoint Server 2013. Read more..