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Mistakes lead to the introduction of defects (also called bugs). Just like all human beings can make mistakes at any point in time, so it is on projects, where the business analyst can put a defect into a requirements specification, a tester can put a defect into a test case, a programmer can put a defect into the code, a technical writer can put a defect into the user guide, and so forth. Any work product can and often will have defects because any worker can and will make mistakes!

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